Terms of Service

Agreement to Terms

Welcome to Holistic AI. These Terms of Service ("Terms") govern your use of our mobile application and related services (collectively, the "Service") operated by Holistic AI ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

Description of Service

Holistic AI is an AI-powered nutrition tracking application that helps users:

• Track nutrients and optimize diet through food photography
• Receive AI-powered food recognition and nutrient analysis
• Monitor daily, weekly, and monthly nutrition analytics
• Access personalized nutrition insights and recommendations
• Export food diary data and track health goals

User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 13 years old to create an account
• One person may not maintain multiple accounts

Account Responsibilities

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage from unauthorized account access

Subscription and Payment

Subscription Plans

• Free Trial: Access to basic features for a limited time
• Monthly Subscription: £4.99/month for full access
• Annual Subscription: £39.99/year for full access

Payment Terms

• Subscriptions automatically renew unless cancelled
• Payment is charged to your chosen payment method
• Prices may change with 30 days' notice
• No refunds for partial subscription periods

Cancellation

You may cancel your subscription at any time through your account settings or the app store. Cancellation takes effect at the end of your current billing period.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Upload inappropriate, offensive, or copyrighted content
• Attempt to reverse engineer or hack the Service
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Create accounts through automated means
• Share your account credentials with others
• Use the Service to harm minors in any way

Medical Disclaimer

• Our nutrition information is for educational purposes only
• Always consult healthcare professionals for medical advice
• We do not diagnose, treat, or cure any medical conditions
• Nutrition data may contain inaccuracies
• Individual nutritional needs vary significantly

Intellectual Property

Our Rights

The Service and its original content, features, and functionality are owned by Holistic AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

• You retain ownership of photos and content you upload
• You grant us a license to use your content to provide the Service
• You represent that you have the right to upload your content
• We may use aggregated, anonymized data to improve our Service

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

Disclaimers and Limitation of Liability

Service Availability

• The Service is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• AI analysis may contain inaccuracies
• We may modify or discontinue features at any time

Limitation of Liability

To the maximum extent permitted by law, Holistic AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Non-payment of subscription fees
• Fraudulent or illegal activity
• Extended periods of inactivity

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United Kingdom.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes through the app or via email. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: