Privacy Policy

Last updated: January 7, 2025

Introduction

Welcome to Holistic AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Holistic AI, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Age and gender (optional, for personalized nutrition recommendations)
  • Health goals and dietary preferences

Food and Nutrition Data

  • Photos of food you upload or capture
  • Food diary entries and meal logs
  • Nutrient intake data and analytics
  • Dietary patterns and preferences

Technical Information

  • Device information (model, operating system, unique device identifiers)
  • App usage data and analytics
  • IP address and location data (if permitted)
  • Crash reports and performance data

How We Use Your Information

  • Provide and maintain our AI-powered nutrition tracking service
  • Analyze food photos and provide nutrient information
  • Generate personalized nutrition insights and recommendations
  • Track your progress and create analytics reports
  • Improve our AI algorithms and app functionality
  • Send you important updates about your account and our services
  • Provide customer support and respond to your inquiries
  • Ensure app security and prevent fraud

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our app (cloud storage, analytics, customer support)
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of Holistic AI, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure cloud storage with reputable providers
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure authentication and access controls

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Export your data in a commonly used format
  • Opt-out: Unsubscribe from marketing communications
  • Account Deletion: Delete your account and associated data

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

Children's Privacy

Holistic AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of Holistic AI after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@holisticai.app

Address: Holistic AI Privacy Team, [Your Address]

Response Time: We aim to respond to all privacy inquiries within 48 hours

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